Customers can freeze/suspend the membership at any time with a minimum notice of 30 days.
Freeze period must be full calendar months, members can freeze from 1 up to 6 months.
During the freeze period the monthly fee will be reduced to £10 per month, the usage of the facilities is not permitted.
Freeze, amendments or cancellation requests cannot be processed over telephone.
You can unfreeze your membership at any time at Front Desk.